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ClientRelationship Management

> Start managing your clients touch points
> Dont let leads slip through the cracks

  • On-site / Off-site CRM customisation

  • Single sign-on authentication

  • Active Directory integration

  • Production Support

CRM Services Overview

Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.

We have extensive experience in the CRM space and have implemented and supported CRM tools such as Siebel and Salesforce.com at a corporate level for many years.


Certified: Salesforce.com Adminstrator 201
Trained: Salesforce.com Developer 401
Trained: Salesforce.com Advanced Developer 501


Certified: Siebel Core Consultant
Certified: Siebel Integration